As a preferred provider, Eleven stepped up when Link@Sheraton™ required a refresh

11/8/13, Portland, Ore. – In partnership with Eleven, Sheraton® Hotels and Resorts recently updated the brand standards of their signature lobby computers, Link@Sheraton. With guest experience top of mind, the upgrade included the migration to Windows 8, deployment of Lenovo touch-screen computers, customization with Sheraton-selected applications, and a new desktop design.

Sheraton Hotels originally chose Eleven as a preferred provider in 2005 when Link@Sheraton was first implemented to create a social and welcoming environment in each hotel lobby. Today, ElevenGC has been widely deployed in Sheraton hotels throughout North America.

With curved wood walls, rounded furniture, and the open lobby location, both business travelers and vacationers can easily recognize the distinctive Link@Sheraton style. It’s a communal place where guests relax, grab a snack, and get connected. Now with Windows 8, characterized by Microsoft® as “a better way to work and play,” guests will have popular apps and other features right at their fingertips.

“From our first Link@Sheraton installs in 2005 to our latest round of updates over the last 6 months, we have always enjoyed working side-by-side with Sheraton to enhance the guest technology experience,” remarks Dan Meub, Eleven’s CEO. Most recently, Eleven updated guest computers at the Sheraton Herndon Dulles Airport, Sheraton Gateway Los Angeles, Sheraton Boston, Sheraton Philadelphia University City, Sheraton Grand Sacramento, Sheraton Cleveland Airport, and Sheraton Commander.

“Eleven offers Sheraton the same standard of service our guests expect enabling us to deliver a unique, branded guest experience,” says Sheraton Philadelphia University City’s General Manager, Ken Kapikian.

 

About Eleven

Eleven delivers compelling software that powers the online guest experience in hotels, with two key product lines: ElevenGC and ElevenOS, both of which run on Eleven’s cloud-based platform. ElevenGC is a family of five-star guest computing solutions flexible enough to be deployed in business centers, lobbies, suites, club lounges, and more. ElevenOS is hospitality's only cloud-based guest Internet platform that manages the online guest experience across multiple devices, multiple locations, and multiple network service providers. All solutions provide powerful revenue management so hotels can remain competitive while adding incremental revenue to offset their guest technology investment. Eleven is rapidly becoming hospitality’s guest technology standard and is relied on by thousands of hotels including nearly all of the major brands and leading boutiques.

About Sheraton® Hotels and Resorts

Whether you’re traveling for business or leisure, Sheraton Hotel & Resorts uniquely welcome you and make you feel right at home. Business travelers are offered extensive services, boasting free Wi-Fi and guest computing. Sheraton Hotel & Resorts also offer a choice of venues for meetings and social events for groups of all sizes. With over 60 resorts at enticing destinations including Australia, Mexico, Tahiti and Fiji Islands, leisure travelers can plan their perfect vacation.