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Optimize & Monetize Guest Internet: PART II – Optimization

In PART I of this series, we explored the top tech trends that are affecting guest Internet.

There’s no question that the guest Internet experience is affecting your property’s online ratings and reviews, and guests are becoming increasingly more reliant on those same reviews to help them decide where to book. […]

Optimize & Monetize Your Guest Internet: PART I – Top Tech Trends You Can’t Ignore

In order to make recommendations for optimizing and monetizing your guest network, we first must identify the top top tech trends that are affecting guest Internet:

Mobile & Multi Device Usage: guests are bringing more mobile devices to your hotel, and the trend shows no sign of slowing.
Bandwidth Consumption: rise of […]

Funding Your Hotel Technology

In the 2014 Hospitality Technology Magazine Hotel Technology Study (accessible with registration) they took a close look at hotel budgets from 2011 to 2014. The study surveyed over 50 executives in charge of more than 40,000 US-based properties, representing a mix of full and limited service brands.

The study reveals that technology budgets […]

3 Tips for Increasing Guest Loyalty with Digital & Mobile Services

There’s no quick answer when solving the loyalty equation, but with business travelers today carrying an average of 2.68 devices, digital and mobile services certainly need to be part of the mix. Guests are increasingly turning to mobile to get more value out of their travel experiences, from booking hotels […]

More Than Half of Guests Are Willing to Pay for Wi-Fi

A recent study conducted in Spain, found that 66% of guests would pay for mobile Wi-Fi.  Patrick Mayock, editor-in-chief of HotelNewsNow, participated in the study and wrote about it in this article. The study, done as a pilot project, allowed guests staying at ME Madrid Reina Victoria Hotel and Hospes […]