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Optimize & Monetize Guest Internet: PART II – Optimization

In PART I of this series, we explored the top tech trends that are affecting guest Internet.

There’s no question that the guest Internet experience is affecting your property’s online ratings and reviews, and guests are becoming increasingly more reliant on those same reviews to help them decide where to book. […]

Optimize & Monetize Your Guest Internet: PART I – Top Tech Trends You Can’t Ignore

In order to make recommendations for optimizing and monetizing your guest network, we first must identify the top top tech trends that are affecting guest Internet:

Mobile & Multi Device Usage: guests are bringing more mobile devices to your hotel, and the trend shows no sign of slowing.
Bandwidth Consumption: rise of […]

BETTER WI-FI Part III: Preparing Your Hotel for Passpoint

By Eric Sullender, Eleven Director of Products

Preparing your property for Passpoint will take preparation and resources, but we believe it is well worth it because guests will have richer and more personalized online experiences at your property.

In Part I and Part II of this series we discussed several benefits of […]

Internet Security: How to Prevent a Data Breach

The recent hack at White Lodging Hotels Group following the data breaches at Target and Neiman Marcus, serve as harsh reminders that all businesses, both large and small, are vulnerable to cyber attacks.
Vacation properties can be especially vulnerable; guests often make several transactions per day, shopping at the gift store, […]

Free Wi-Fi Isn’t One Size Fits All

You might think the title of this recent HotelNewsNow.com article says it all: The Inevitability of Free Wi-Fi. However, author Ed Watkins admits that Loews, the most recent hotel brand to offer free Wi-Fi in all guestrooms, “might just be an outlier.”
Despite countless articles and surveys that support free hotel […]