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ElevenBC :: Product Detail

Overview Product Detail Features & BENEFITS Product Demo Brochure

ElevenBC is a complete turnkey system that allows hotels to deploy a guest-use computer for accessing email, applications and the Internet, as well as printing. Included in the solution is an elegant all-in-one Apple computer loaded with all necessary software, access to a centralized system to manage the unit and a high quality color laser printer. ElevenBC can be fully functioning in less than an hour from unpacking the box.

The Challenge: Providing a comprehensive, easy-to-use computer solution for hotel guest use.

Computers are now relied upon as part of daily life. Whether for personal or business use, people use the Internet to book and confirm travel arrangements, discover local attractions and events, get dining and shopping review and check-in for flights. Business travelers need to check email, work on presentations and connect to their corporate network.

However, hotel guests are increasingly leaving their laptops at home when they travel. Hotels need to address this shift to keep guests happy. The left over, back-of-the-house computer shoved into a small room is no longer sufficient. Further, the company provided for guests needs to be comprehensive, powerful and easy-to-use. Ideally, such a solution would also reinforce the hotel’s brand.

The Solution: ElevenBC is the only system that offers both Microsoft Windows and Apple Mac OS X for guest use. It addresses the complete needs of the guest and provides true power to the hotel properties and brands.

ElevenBC is fully integrated with ElevenOS, a centralized billing and authentication system for managing guest connectivity at hotels. This integration allows properties to configure, manage, report and reconcile guest broadband and business center computer usage through one system. Additionally, ElevenBC is fully managed remotely – Eleven provides all software updates, system monitoring and troubleshooting.

Monetize business center, lobby and guest room computer access
Enable guests to purchase computer time and printing with no hotel staff intervention
Manage guest interface components to reinforce brand
Wipe all data at session termination, returning the system to a known good state
Configure and monitor ElevenBC settings through a web browser
View real-time reports of revenue and usage
Automated out-of-order notice on screen in Internet connectivity is lost

ElevenBC is a fully functional all-in-one computer the only solution in that it runs both Mac OS X and Windows XP. Guests have complete access to Mac Office and Windows Office and other applications in both environments and can toggle between them with the click of a mouse. A credit card swipe allows guests to easily purchase computer access and provides hotels a precise and automated way to capture revenue and enhance guest satisfaction.

Contact us today to learn how ElevenBC can assist your business.

Overview Product Detail Features & BENEFITS Product Demo Brochure