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Portland, Ore. -- June 25, 2007 As part of a global Internet initiative by Sheraton Hotels & Resorts, Eleven Wireless, a leader in on-demand software and technology services for hotel broadband networks, has been selected as a preferred technology provider for the Link @ Sheraton. Currently rolling out to Sheraton hotels worldwide, the Link @ Sheraton creates a “connection destination” or communal technology lounge in the lobby where guests can meet, work and play.

“We are committed to making sure guests can stay connected to what matters most to them during their stay,” said Brent Rumsey, director of Brand Experience, Sheraton Hotels & Resorts. “Link @ Sheraton provides our guests with a warm, comfortable environment to catch up on work, email their family and friends or just sit back and relax. It’s just one way that Sheraton is creating the ultimate guest experience utilizing the industry’s best in guest-service technologies.”

Eleven Wireless was selected from a large group of competing companies, in part due to their track record with Sheraton and Starwood.  

“We are pleased to expand our ongoing relationship with Starwood Hotels & Resorts,” said Andrew Yorra, chief operating officer of Eleven. “While we’ve been supporting individual Starwood properties under various flags for years, this agreement will significantly expand the presence of Eleven solutions to properties around the world looking to implement best-of-breed broadband and business-center solutions at their hotels. It is certainly an honor to be chosen as a Preferred Provider.”

A closer look at Link @ Sheraton, ElevenBC and ElevenOS

The Link @ Sheraton takes advantage of underutilized hotel lobby space by creating a communal lounge featuring comfortable seating, refreshments and a plasma television.  Multiple Internet-enabled computers complete with free 24/7 Ethernet and Wi-Fi connectivity, as well as PrintMe features for printing airline boarding passes and other documents. These service are available for Sheraton guests and visitors. 

 ElevenBC is a cost-effective, centrally managed, all-in-one guest computer and printing solution for guest use. ElevenBC is available not just as a Windows-only solution, but also on Apple hardware where it is the only guest computer solution that offers both Mac OS X and Windows environments. On both systems, all content, data and security vulnerabilities are removed at the end of each user’s session. Administrators control the system via a centralized web interface, allowing easy maintenance, brand control and usage reporting. ElevenBC can display the hotel or franchisor brand, allowing consistent guest experience.

ElevenBC is fully integrated with ElevenOS, a centralized billing and authentication system for managing guest connectivity at hotels. This integration allows properties to configure, manage, report and reconcile guest broadband and business center computer usage through one system.

Providing a comprehensive, easy-to-use computer solution for hotel guests has always been a challenge,” Yorra said. “We are delighted that Eleven is part of the Starwood initiative to bring these services to guests at the Link @ Sheraton. We believe demand for these services will continue to grow, and as such, are committed to continuing to develop solutions meeting our customers’ needs and helping enhance the guest experience.”

Posted on Monday, June 25, 2007 (Archive on Monday, January 01, 0001)